Assistant Manager - HR & Admin

ABOUT SERVIFY TECH LIMITEDEstablished in 2021, Servify Tech Limited is a Bangladesh-based business process outsourcing (BPO) and software services company that supports property related businesses across the United States and Canada. Our BPO division delivers back-office and accounting support, work-order processing, vendor coordination, and portfolio monitoring, while our Software Services division builds custom software, web and mobile applications, automation (RPA), and reporting dashboards for our clients. As we continue to grow, we are looking for a driven HR professional to help build the people’s systems behind that growth.Department: Human Resources (HR)Employment Status: Full-Time (Night Shift)Working Days: Monday to Friday, 8:00 PM – 5:00 AMKEY RESPONSIBILITIES

• Manage the end-to-end recruitment and selection process, including manpower planning, interviews, and urgent/bulk hiring needs.
• Develop, implement, and continuously improve HR strategies, policies, and procedures in line with company objectives and Bangladesh labor law.
• Oversee the performance appraisal system and design employee training and development programs that drive high performance.
• Manage the complete employee lifecycle — appointment, onboarding/induction, confirmation, transfer, promotion, separation, and exit interviews — including preparation of related letters.
• Administer attendance, leave, payroll processing, and compensation, incentive, and benefit schemes.
• Maintain accurate and up-to-date employee records, personal files, and HR documentation.
• Handle employee relations by resolving workplace concerns and providing guidance and motivation to staff.
• Coordinate office administration and day-to-day operations to ensure a safe, clean, and effective workplace.
• Collaborate with other departments on HR-related matters and identify practical, cost-effective HR practices.
• Prepare HR plans and reports, and carry out other HR/administrative responsibilities as assigned by management.

• Age 25 to 40 years

• 3 years of progressive experience in HR & Administration.
• Prior experience in a BPO, call center, IT/software company, or another large organization is preferred.

Skills & Expertise

• Strong grounding in human resource management, including hiring and training.
• Excellent command of spoken and written English.
• Proficiency in MS Office and Google Sheets, with basic design skills for job postings and familiarity with AI-based candidate screening tools.
• Working knowledge of social media platforms is required; experience in digital marketing or graphic design is an added advantage.

• Graduate in any discipline; candidates from reputed public or private universities (e.g., DU, BUP, JU, JnU, CU, NSU, EWU, BRAC, AIUB, IUB, UIU, ULAB) are preferred.

• At least 3 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, IT Enabled Service

Gross Salary: BDT 45,000/- per month (negotiable as per company policy)COMPENSATION & OTHER BENEFITS
• Festival Bonus: 2 (Two)
• Medical Insurance
• Contributory Provident Fund
• Incentive / KPI Bonuses
• Transport / Drop-off Service
• Other benefits as per company policy