Customer Support & Telesales Executive
Featured
Full time
Customer Service
Posted 2 hours ago
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Job Overview
Vacancies
30 positions
Employment Type
Full time
Category
Customer Service
Gender
Not specified
Age
Up to 18 years
Job Location
Dhaka (Dhanmondi)
Salary
৳ 10,000–15,000
Experience
At least 2 years
Job Responsibilities
Shayna Corporation is looking for energetic, confident, and target-driven Telesales Executives to join our team. In this role, you will be responsible for engaging with potential customers over the phone, understanding their needs, and closing sales.If you are interested for a challenging role, we encourage you to apply!Job Responsibilities
- Customer Outreach: Make inbound and outbound calls to prospective and existing customers to promote company products and services.
- Sales & Consultation: Understand customer requirements, provide appropriate solutions, and follow up diligently to close sales.
- Target Achievement: Meet or exceed assigned daily/monthly sales targets and performance goals.
- Data Management: Maintain and regularly update accurate records of calls, leads, sales, and customer information in the system.
- Support & Service: Handle customer queries professionally, provide basic support, and ensure high levels of customer satisfaction.
- Team Coordination: Collaborate closely with the sales and marketing teams to align strategies and maximize conversions.
Requirements
- Age 18 to 30 years
Educational Requirement
- Higher Secondary
- Bachelor/Honors
Experience
- At most 2 years
- The applicants should have experience in the following business area(s): Call Center, Delivery Services Startup, E-commerce, Logistic/Courier/Air Express Companies, Telecommunication
- Freshers are also encouraged to apply.
Required Skills
Confidentiality and Ethics
Conflict management
CRM software and Microsoft Office Suite.
Customer Relationship
Data Collection
Delivery Management
Expertise on Customer Relationship Management (CRM) handling.
Sell to Customer Needs
Telesales
Benefits & Facilities
- Festival Bonus: 2
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